[Feature Request] [iOS APP] Do Not Show Unread Counter for Muted Channels

[Pytlicek]

Problem

When channel notifications are set to “None”, the channel still displays a red unread counter badge.

From a UX perspective, this behaves like a notification indicator, even though notifications for that channel are explicitly disabled.

This is especially problematic for high-traffic channels such as #ping, which can generate many unread messages. Even with notifications turned off, the red badge creates a persistent visual alert.

Additionally:

• The Channels tab icon shows an update indicator even if the only unread messages are in muted channels.
• This defeats the purpose of muting, since the user still sees visual notification signals.
• Some users remove the channel entirely just to avoid the constant unread state.

Expected Behavior

When a channel’s notification setting is set to None:

1. The unread counter should not appear as a red badge.

2. Ideally, no unread counter should be shown at all.

3. If a counter must be displayed, it should be:

   • Gray instead of red
   • Visually muted (non-attention grabbing)

4. The main “Channels” tab should not indicate activity if unread messages exist only in muted channels.

Notifications should still appear if:

• The user is explicitly mentioned (@username).
• There is a direct ping to the user.

UX Rationale

• Red badge = attention required
• Muted channel = no attention required

The current behavior creates cognitive dissonance:
User disables notifications → still sees red alert indicators.

Muted should mean visually silent.

Impact

Multiple users report this as annoying.
For very chatty channels, this reduces usability and leads users to leave channels unnecessarily.

Many many thanks for looking at this 🙏 👍 🙂