WordPress plugin provides the error: "API Key is invalid or without permissions" - with a *valid* API key confirmed by SendGrid #1
Description
We used the Wordpress plugin for years, but it no longer works after we switched hosts. Our engineers worked with the SendGrid support team, and - after thorough testing - the solution apparently lies in the DX GitHub team. HELP?
Excerpt from SendGrid support to our engineer:
"Since the WordPress plugin is not run by Support, I think the best course of action here is for your to submit an issue to our DX team on Github so that the team who manages and runs this plugin can take a look at a potential bug. We do have a known issue of the API Key field pre-populating with a shortened string of characters. We are tracking the impact of this bug to escalate to our engineers, so I will go ahead and add your information to that as well. Once again, I really do apologize for any inconvenience.
Best,
Dustin B.
Support Engineer"
Attached is the complete conversation between our engineer and SendGrid support as well.
SendGridSupportThread.pdf